Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by Lumi Melbourne. Throughout the site, the terms "we", "us", and "our" refer to Lumi Melbourne. Lumi Melbourne offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction or have given us consent to allow any minor dependents to use this site.
You may not use our products for any unlawful or unauthorized purpose, and you may not violate any applicable laws in your jurisdiction (including but not limited to copyright laws) when using our service.
You must not transmit any worms, viruses, or any destructive code.
A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.
Your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform to technical requirements.
Credit card information is always encrypted during transfer.
You agree not to duplicate, copy, sell, or exploit any part of the Service without express written permission.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information on this site is inaccurate, incomplete, or outdated.
Content is for general information and should not be relied upon as the sole basis for decisions without consulting primary sources.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
We are not liable for any changes, suspensions, or discontinuations of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products may be available exclusively online and may have limited quantities. Returns and exchanges are subject to our Return Policy.
We have made every effort to display product colors and images accurately.
We reserve the right to limit the sale of products or services to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order and limit or cancel quantities purchased per person, household, or order.
You agree to provide current, complete, and accurate account information and to promptly update it as needed to complete transactions and contact you as necessary.

SECTION 7 - PERSONAL INFORMATION

Your submission of personal information is governed by our privacy policy.

SECTION 8 - ERRORS AND OMISSIONS

Occasionally, information on our site may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.
We reserve the right to correct errors and update information at any time without prior notice.

SECTION 9 - PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, to violate regulations or laws, or to infringe upon intellectual property rights.
Violation of these prohibitions may result in termination of Services.

SECTION 10 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that use of the Service will be uninterrupted or error-free.
You agree that use of the Service is at your sole risk.
All products and services are provided "as is" and "as available," without any warranty.

SECTION 11 - INDEMNIFICATION

You agree to indemnify and hold harmless Lumi Melbourne, its affiliates, employees, and partners from any claim arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 12 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be severed, and the remainder shall remain valid.

SECTION 13 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Lumi Melbourne, superseding all prior agreements and communications.

SECTION 14 - GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of The Netherlands, without regard to conflict of law principles.

SECTION 15 - CHANGES TO TERMS

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update or modify these Terms at any time.
Your continued use of the website after any changes constitutes acceptance of the new Terms.

CONTACT INFORMATION

📍 Address:
Leidsestraat 69L, 1017 NX Amsterdam, Noord-Holland, Netherlands

📧 Email:
info@lumi-melbourne.com

📅 Customer Service Hours:
Monday to Friday: 08:00 AM - 06:00 PM
Saturday and Sunday: 10:00 AM - 05:00 PM

⏳ We aim to respond to your inquiries within 24 hours.